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Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.
Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund for the price of the items purchased. Shipping fees will not be refunded. Any returns beyond 7 days after receipt will incur a 15% restocking fee. We will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customer's receipt of the product. Any notification of faulty product beyond 10 days may incur return shipping fees. All products to be returned must be carefully repackaged in their original packing.
Delivery charges are calculated on a per-order basis.
Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
If we should receive a complaint about any part of our service, by phone, e-mail or letter, it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.